Tel: 020 7274 4507
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The more you can find out and discover about your particular health and wellbeing issues, the better.
Whether it’s a new issue or an existing condition you’re managing, what are you experiencing?
What makes it better? What makes it worse?
This is about listening to your body, listening to your feelings and your instinct. Bear in mind that psychological/emotional issues, such as stress, can cause or exacerbate physical symptoms and vice verse.
If there’s something you’re currently concerned about, try to identify exactly what your concern is and what your immediate needs are, if any, regarding that concern. For example:
‘I have a pain in my knee - I know what’s causing it but need the pain controlled’
is different from
‘I have a pain in my knee - I need to know whether it’s something I should be taking seriously and doing something about’
and is different again from
‘I have a pain in my knee - I have medications to control it but don’t like taking them and would like to know if there’s any alternative’.
Apart from seeking medical advice (see lower down this page), you can find out more by looking up relevant information yourself, either online or through other sources of information; or there may be people with some sort of specialist knowledge you can access, such as a pharmacist for medication issues, or even some amongst your friends or family who may have knowledge or experience they can share.
Some of the options may be medical and some may be more straightforward things you can do yourself. Even chronic pain can often be improved a great deal through making relatively minor changes in daily life. Sometimes quite simple remedies or actions can help, without having to resort to medications. Where these work, they side-step the issue of possible side effects from medication.
Once you consult a doctor, you are probably looking for medical solutions. Sometimes these can fix a problem - or help to fix it - but they can’t always. Even if they help, they can be even more effective when teamed with self-management strategies.
Medical Care when we are closed
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Emergency: Dial 999 or go to your nearest A&E Department. Chest pains and / or shortness of breath do constitute an emergency (you must not dial 999 for anything other than an emergency).
Out of Hours Service: If you phone the surgery when we are closed you will be automatically transferred to the out of hours service SELDOC (South East London Doctors on call). Alternatively you can phone SELDOC directly on: 020 8693 9066. You will be given advice, asked to visit the out of hours centre, or be visited by the doctor on call.
NHS Walk In Service: The local NHS walk-in centre also provides healthcare advice, information and treatment with no appointment necessary. The nearest walk-in centre is: The Junction Health Centre, Arches 5-8, Clapham Junction Station, 5-8 Grant Rd, London, SW11 2NU. Telephone: 0333 200 1718.
NHS 111 Service: In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and recieve advice or arrangements will made for you to see a doctor. Please refer to the website for further information www.nhs.uk/111
Non-emergency: Take a look at our "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
Minor Injuries: We do not provide a minor injuries service. You should attend A&E or the local minor injuries unit at Guy's Hospital Urgent Care Centre.
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Phone the surgery on 020 7274 4507 or book online